SHIPPING

We deliver free of charge within Germany with DHL and GLS from an order value of 40 € by standard shipping. Under € 40, the shipping costs are € 4.95 per order.

The average delivery time is approx. 2-3 working days. We also offer an "express service" for urgent deliveries. Please contact us if you want it to be quick.

We deliver directly to your desired address. Our parcel deliverer will inform you by email or SMS as soon as your parcel is on its way to you. Every Dudra East parcel shipment has a tracking number which you can use to view online your parcel history at DHL or GLS.

We deliver worldwide. The shipping costs for international orders are € 12.95. From an order value of € 200 we deliver free of charge to the following countries: Austria, Belgium, Czech Republic, Finland, France, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain and Sweden.

Note: The minimum value for orders outside of Germany must be at least € 100.

Please contact us if your desired shipping country is not listed.

PAYMENT

We accept the following payment methods in our online shop. If you have any questions about payment or if you have any problems, please contact us!

By prepayment
Get 4% discount on all products by advance payment. Please withdraw 4% of the purchase price and use the following Account Number:
Account holder: Dudra East
IBAN DE18 4305 0001 0047 4007 59
BIC WELADED1BOC
Sparkasse Bochum
Please do not forget to state the order ID, article number and color when making the transfer. Immediately after receipt of payment, the goods will be sent to the address given. You will be informed about items that are not available.

Via instant transfer
Even if you pay with instant bank transfer we will send the items in stock immediately. After submitting the order, you will be redirected to your usual online banking page and pay as normal via online transfer. Thanks to a security concept, instant bank transfer is one of the safest payment methods today.

Via Paypal
PayPal payments are free of charge for you – we assume all fees for you. During the ordering process, you will be redirected to the PayPal page for a short time. You can log in here and initiate your payment to us.

Cash on delivery
When paying by cash on delivery, please hand over the invoice amount in cash directly to the deliverer. Cash on delivery fees of EUR 4.15 plus EUR 2 transfer fee (charged by the transport company upon delivery) will be charged to you.

please contact us!

Tel.: +49 (0)234 - 230063
Tel.: +49 (0)234 - 260050
Fax: +49 (0)234 - 236199

E-Mail: info@dudraeast.com